Privacy Policy
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from gardentoolshed.co.za (the “Site”).

Information We Collect

Device Information

When you browse the Site, we automatically collect certain details about your device, such as:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device

Additionally, we gather information about:

  • Pages or products you view
  • Websites or search terms that directed you to the Site
  • How you interact with the Site

We refer to this data as “Device Information.”

How We Collect Device Information:

  • Cookies: Small data files stored on your device, often containing a unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.
  • Log Files: Track Site activity, including IP address, browser type, Internet service provider, referring/exit pages, and time/date stamps.
  • Web Beacons, Tags, and Pixels: Electronic tools to monitor browsing behavior.

Order Information

When you make or attempt a purchase through the Site, we collect:

  • Name
  • Billing and shipping address
  • Payment details (e.g., credit card numbers, banking information)
  • Email address
  • Phone number

We call this “Order Information.”

“Personal Information” in this policy refers to both Device Information and Order Information.

How We Use Your Personal Information

Order Information

We use Order Information to:

  • Process and fulfill purchases, including payment processing, shipping, and order confirmations.
  • Communicate with you about your order.
  • Screen for potential fraud or risks.
  • Provide product recommendations and marketing material aligned with your preferences.

Device Information

We use Device Information to:

  • Identify and prevent potential security risks or fraud (e.g., by monitoring your IP address).
  • Improve and optimize our Site, including analyzing customer interactions and evaluating the success of our marketing campaigns.

Sharing Your Information

We share your Personal Information with trusted third parties to support our services:

  • Shopify: Powers our online store. Read more about Shopify’s privacy practices here.
  • Google Analytics: Helps us understand how customers use our Site. Read more here or opt out here.

We may also share information to comply with legal obligations (e.g., subpoenas or lawful requests) or to protect our rights.

Behavioral Advertising

We use your Personal Information to deliver targeted advertisements or marketing material that may interest you. Learn more about targeted advertising on the Network Advertising Initiative’s educational page.

You can opt out of targeted ads:

Alternatively, visit the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Our Site does not alter its data collection or use practices when we detect a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections, updates, or deletions of your data.

To exercise these rights, contact us using the details below.

Additionally, European residents should note that:

  • We process your information to fulfil contracts (e.g., completing an order) or for legitimate business purposes.
  • Your data may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless you request deletion.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.

Contact Us

For more information about our privacy practices or to file a complaint, contact us at:

  • Email: order@gardentoolshed.co.za